5 signs your SaaS company needs to improve its usage data management

Published by DigitalRoute

If your SaaS company offers usage-based pricing, there’s a good chance you’ve built an in-house solution for usage data management. Homegrown solutions might seem like a good idea at first, but if you have any of these five problems, it’s time for an upgrade.

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---------- Administration Advertising/Media/Publishing Aerospace and Aviation Agriculture and Forestry Automotive Banking/Accounting/Financial Business Services Computer and Technology Education and Training Engineering and Construction Entertainment/Travel/Hospitality Food and Beverage Government and Public Administration Healthcare Insurance Integrator Legal Solutions Manufacturing Marketing Non profit Organizations Other Industry Not Listed Pharmaceutical Planning Public Relations Real Estate Retail and Wholesale Scientific Solutions Telecommunications Transportation and Shipping Utilities VAR/VAD/System Integrator

Company Size *

---------- 10,000+ 7,501-10,000 5,001-7,500 2,501-5,000 1,001-2,500 501-1,000 251-500 101-250 51-100 0-50

Which of these BUSINESS INITIATIVES best defines the NEEDs you have? *

---------- GROW the business through new business models and pricing, for REVENUE GROWTH GROW the business through new business models and pricing, for better CUSTOMER ENGAGEMENT GROW the business by understanding product or service usage, for a more PERSONALIZED OFFERING IMPROVE the business with accurate PARTNER SETTLEMENT and REVENUE SHARE processes IMPROVE the business by taking control of COMPLEXITY and DATA VOLUMES related to services IMPROVE the business by taking control of COMPLEXITY and DATA VOLUMES related to services PROTECT the business by ensuring accounting and billing are accurate, to ELIMINATE REVENUE LEAKAGE PROTECT the business by proactively identifying usage frequency, for satisfaction insights and to REDUCE CHURN PROTECT the business by providing all end-to-end data, for regulatory COMPLIANCE We don’t currently collect usage data

What is your timeline for implementing these scenarios? *

---------- 0-3 months 3-6 months 6-12 months 12 months +

How are you looking to manage your company’s usage data? *

---------- In-House Platform (Home-grown) My existing ERP system My existing billing system New billing system ETL tools and data lakes iPaaS or similar data integration tools Usage data management software Not looking to manage usage data. Other (please specify)

In-house, internally developed

In-house, build on public cloud services

In-house, consultant/SI built it for you

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Related Categories Software, CRM, SaaS, Data management, SaaS, CRM, ERP, Mobility, Cloud, Analytics, ,